How to Update Email or Mobile Number in Bank Account – Step by Step

How to Update Your Email or Mobile in Your Bank Account

How to Update Your Email or Mobile in Your Bank Account

Keeping your email ID and mobile number updated in your bank account is very important. It helps you receive OTPs, transaction alerts, and important bank notifications. In this guide, you will learn how to update your email or mobile in your bank account both online and offline.

Why Updating Email or Mobile Number Is Important

  • Receive OTPs for transactions
  • Get SMS and email alerts
  • Secure internet and mobile banking access
  • Avoid transaction failures
Tip: Always keep your mobile number active and linked with your bank account for uninterrupted services.

Documents Required to Update Contact Details

Basic Requirements

  • Valid ID proof (Aadhaar, PAN, etc.)
  • Bank account details
  • Registered or new mobile number / email ID

How to Update Email or Mobile Number Online

Step 1: Login to Internet or Mobile Banking

Log in to your bank’s official internet banking or mobile banking app using your credentials.

Step 2: Go to Profile or Account Settings

Navigate to Profile, Settings, or Personal Details.

Step 3: Update Email or Mobile Number

Enter your new email ID or mobile number carefully.

Step 4: Verify OTP

An OTP will be sent to your new mobile number or email. Enter the OTP to confirm the update.

Step 5: Confirmation

You will receive a confirmation message once your details are updated successfully.

How to Update Email or Mobile Number Offline (Bank Branch)

Visit Your Home Branch

Visit your bank branch with a valid ID proof.

Fill the Customer Update Form

Request and fill the customer details update form.

Submit and Verify

Submit the form along with ID proof. Bank staff will verify and update your details.

How Long Does the Update Take?

Online updates are usually completed instantly or within 24 hours. Offline updates may take 2–3 working days.

Common Problems & Solutions

OTP Not Received

Check network coverage and ensure the entered mobile number is correct.

Details Not Updated

Wait for 24 hours or contact customer care for assistance.

Related Helpful Articles

Conclusion

Updating your email ID or mobile number in your bank account is quick and essential for secure banking. Whether you choose online banking or visit a branch, make sure your contact details are always up to date.

Tip: Review your bank profile details at least once a year.

How to update email or mobile number in bank account step by step online

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